Privacy Policy

Last updated: 16 January 2026

1. Introduction

DVLS Business B.V., trading under the name DELATOUR (“DELATOUR”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, communicate with us, apply for a position, or engage our services.

DELATOUR complies with the European Union General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR where applicable, and relevant Dutch privacy legislation.

2. Data Controller

DVLS Business B.V. (DELATOUR)

For any questions regarding this Privacy Policy or your personal data, please contact us at info@delatour.eu.

3. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Contact Information

  • Name
  • Email address
  • Telephone number

Business Information

  • Company name
  • Professional contact details
  • Information provided through inquiries and correspondence

Recruitment Information

When you contact us regarding employment opportunities, we may process information contained in your application, email correspondence, portfolio, or other materials you voluntarily provide.

Website Usage Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • Pages visited
  • Date and time of access
  • Interaction and engagement data

Client Production Materials

As part of our services, we may process and store:

  • Photographs
  • Video footage
  • Audio recordings
  • Marketing assets
  • Creative production materials
  • Client-provided content

4. How We Collect Personal Data

We collect personal data through:

  • Website contact forms
  • Email communications
  • Business inquiries
  • Recruitment inquiries
  • Cookies and tracking technologies
  • Analytics and advertising technologies
  • Client relationships and project execution

5. Purposes and Legal Bases for Processing

We process personal data only when we have a lawful basis to do so.

Contract Performance

We process personal data to:

  • Respond to inquiries
  • Provide media production services
  • Manage client relationships
  • Deliver projects and creative assets
  • Process payments

Legitimate Interests

We may process personal data where necessary for our legitimate business interests, including:

  • Operating and improving our website
  • Business administration
  • Fraud prevention
  • Network and information security
  • Marketing our services
  • Maintaining client relationships

Consent

Where required by law, we rely on consent for:

  • Non-essential cookies
  • Advertising and marketing tracking technologies
  • Certain marketing communications

You may withdraw consent at any time.

Legal Obligations

We may process personal data to comply with applicable legal, regulatory, tax, accounting, or governmental requirements.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

These technologies may include:

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Used to understand website performance and visitor behavior.

Technologies may include:

  • Google Analytics
  • Google Tag Manager

Advertising and Marketing Cookies

Used to measure marketing effectiveness and provide relevant advertising.

Technologies may include:

  • Meta Pixel
  • TikTok Pixel
  • Google advertising technologies

Cookie preferences can be managed through our cookie consent platform provided by CookieYes.

Where required by law, non-essential cookies are activated only after obtaining your consent.

7. Third-Party Service Providers

We may share personal data with trusted service providers that support our business operations.

These may include:

Website and Hosting

  • TransIP

Communication and Productivity

  • Google Workspace

Customer Relationship Management

  • HubSpot

Payment Processing

  • Stripe
  • Banking institutions used for payment processing

Storage and Collaboration

  • Google Drive

Analytics and Advertising

  • Google
  • Meta
  • TikTok

These providers process personal data under contractual obligations and only to the extent necessary to provide their services.

8. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA) or the United Kingdom.

Where such transfers occur, we ensure appropriate safeguards are implemented, including:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other lawful transfer mechanisms recognized under applicable data protection laws

9. Client Media and Production Materials

As part of our media production services, we may process photographs, video recordings, audio recordings, and related creative materials.

We may store production materials for operational, archival, backup, contractual, and client service purposes.

Where individuals appear in production materials, DELATOUR expects clients to obtain all necessary permissions, consents, releases, or legal authorizations unless otherwise agreed in writing.

DELATOUR may also obtain such permissions directly when appropriate.

10. Portfolio and Promotional Use

Subject to contractual restrictions and applicable law, DELATOUR may display completed projects, photographs, videos, creative works, client logos, and related materials on:

  • Our website
  • Social media channels
  • Marketing materials
  • Presentations
  • Award submissions
  • Business development materials

Where required, we will obtain appropriate permissions before using such materials.

11. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

In general:

  • Inquiry data is retained as long as reasonably necessary for business communications.
  • Client information and project materials may be retained for the duration of the client relationship and thereafter as necessary for operational, legal, contractual, archival, or backup purposes.
  • Financial and accounting records are retained as required by applicable law.
  • Cookie-related data is retained according to the retention periods established by the relevant technology providers.

When personal data is no longer required, it will be deleted, anonymized, or securely archived.

12. Security Measures

We implement appropriate technical and organizational measures designed to protect personal data against:

  • Unauthorized access
  • Accidental loss
  • Alteration
  • Disclosure
  • Misuse
  • Destruction

Such measures include access controls, secure storage systems, authentication mechanisms, and appropriate contractual safeguards with service providers.

However, no method of transmission or storage can be guaranteed to be completely secure.

13. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of personal data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

Requests may be submitted to:

info@delatour.eu

We may request verification of identity before fulfilling a request.

14. Complaints

If you believe your personal data has been processed unlawfully, you may contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with the competent supervisory authority.

For the Netherlands, this is:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites separately.

16. Children’s Privacy

Our services are not directed toward children under the age of 18.

We do not knowingly collect personal data from children.

If we become aware that personal data from a child has been collected without appropriate legal basis, we will take reasonable steps to delete such information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Continued use of our website following publication of changes constitutes acknowledgment of the updated Privacy Policy.

18. Contact

For privacy-related questions, requests, or concerns, please contact:

DVLS Business B.V. (DELATOUR)

Harry Banninkstraat, Amsterdam, The Netherlands

Email: info@delatour.eu

KvK: 81605633